How do I buy tickets?

Tickets are available on Ticketmaster.

Can I refund my tickets?

Please visit Ticketmaster for more information. 

How do I collect my tickets?

Please visit Ticketmaster for more information.

Are there packages available?

Please check the event detail page for each event and/or contact info@liveatthebowl.com

Is there a verified resale for tickets?

Please visit Ticketmaster for more information.

What is the duplicate ticket policy?

We strongly recommend that you obtain your tickets for The Bowl at Sobeys Stadium events from Ticketmaster. We are unable to guarantee the validity of tickets purchased from third-party sources. We cannot honour counterfeit/invalid tickets. Any fan who, knowingly or unknowingly, gains entry using invalid tickets will be subject to ejection without compensation.

Does my child need their own ticket to enter the venue?

Children 24 months and under may enter without a ticket but must sit on the lap of an accompanying adult. All children over 24 months MUST have a valid ticket for a specific seat location and be accompanied by an adult. This policy is subject to change based on the event.

Here are the quickest, most efficient ways to get to and from Sobeys Stadium on the day of your visit.

BY PUBLIC TRANSIT
Sobeys Stadium is located near the Pioneer Village station on Line 1 towards Vaughan. It is about an 8-minute walk away. The bus routes that stop close to the site are the 106, 108 and 960.

BY TAXI OR RIDESHARE
The recommended pick up/drop off for taxis and Uber rides is just to the Northeast of the stadium, in the roundabout on Arboretum Lane.

BY BICYCLE
There are bike racks on the campus of York University within walking distance of Sobeys Stadium. There are also bike racks located at the Pioneer Village station.

BY CAR:
From Highway 407
Take Hwy. 407 to Keele Street. Exit at Keele Street and go South. At Steeles Avenue turn right (York campus is now on your left). Parking is available on York University’s campus and Black Creek Pioneer Village.

From Highway 401
Take Hwy. 401 to Hwy. 400 Northbound. Exit at Steeles Avenue and go East (York campus will be on your right).

From Highway 400 (Southbound)
Take Hwy. 400 South to Hwy. 7. Exit onto Hwy. 7 and go East to Jane Street. At Jane Street make a right and head South. At Steeles Avenue, turn left (York campus is now on your right).

From Highway 400 (Northbound)
Take Hwy. 400 North to Steeles Avenue. Exit at Steeles Avenue and go east (York campus will be on your right).

Parking is available on York University’s campus and Black Creek Pioneer Village. Please view the details and map on this page.

All bags are subject to search.

Luggage and backpacks are not permitted. Bags must not exceed 16" x 16" in size.

Allowed bags: Medical bags that are used exclusively for medical equipment. Diaper bags that are accompanied by a child.

• Backpack, oversized bags & coolers

• Metal & glass bottles or containers

• Sticks, flagpoles

• Aerosal cans

• Weapons of any kind

• Fireworks

• Skateboard, rollerblades, bicycles, scooters

• Animals (service animals accepted)

• Alcohol, outside food and beverages

• Illegal drugs or noxious substances

• Noisemaking devices

• Professional recording devices and cameras with detachable lenses

• iPads, tablets, laptops

• Laser pointers

• Chains and spiked clothing

• Umbrellas

• Remote-controlled aircraft or unmanned aircraft systems (drones)

• Any object that can be used as a projectile

The Bowl at Sobeys Stadium is a RAIN OR SHINE venue (no refunds).

Outdoor concerts and events are, by their nature subject to inclement weather. In the case of rain, a performance can continue if it is safe for both the performers and equipment to do so. In the case of thunder and/or lightning, the Technical Supervisor is required to shut down the stage and clear the stands of all persons to reduce the risk of being hit by lightning. Once 30 minutes have passed without hearing thunder or seeing lightning, the Technical Supervisor/Event Support Supervisor will advise the stage crew to re-open the stage; performance will continue.

Can I buy accessible tickets?

Yes, accessible tickets are only for individuals with disabilities and their companions.

• Accessible and companion seating is available at Sobeys Stadium in top row of the Level 100 section and there is elevator access to this area and the main concourse. All other seating areas require stairs to access the seats including floor seating.

• Please be sure to select ‘Show accessible tickets’ when ordering on www.ticketmaster.ca

• Accessible parking is conveniently located across the street and is available on a first-come first-serve basis with a valid, government-issued, handicap parking pass.

• Once inside the gates, a wheelchair escort service is provided if requested to assist clients in getting to their seats. We will keep our assistive devices in good working order and will inform our fans of their availability or any disruption of service.

Is there an accessibility entrance?

The main gate is fully accessible (Gates A - D). There are also 3 elevators onsite where people with accessibility needs always take priority.

What is the service animal policy?

Animals, Lizards, Birds or pets of any kind are not permitted at The Bowl at Sobeys Stadium, with the exception of service animals for fans with disabilities. A service animal is defined as any animal that is individually trained to do work or perform tasks for the benefit of an individual with a disability and can be identified as such. Accessible tickets must be purchased for guests with registered service animals.

When do the gates open?

Concert gate times can vary, but generally gates will open 60 minutes before the start time listed on the ticket. Please check the event detail page for each event.

Smoking / Vaping / Cannabis Policy

Sobeys Stadium is a smoke-free venue*, including all outdoor areas, suites and lounges. The Bowl at Sobeys Stadium is committed to the health and safety of our employees, our fans and everyone visiting our premises.

Fans wishing to leave the venue to smoke will not be allowed back in the venue, per the re-entry policy. Please note: anyone found smoking or vaping on Sobeys Stadium grounds will be immediately ejected from the venue and subject to the maximum fines as per Ontario's Smoke-Free Act.

*This also includes the use of electronic cigarettes, cannabis or tobacco products.

Cashless Venue

The Bowl at Sobeys stadium is a fully cash-free venue that only accepts debit and credit cards, including major contactless payment methods, for a safe and speedy checkout.

Are there suites available?

The Bowl at Sobeys Stadium suites are available for rent and come in a variety of sizes to suit every need. Whether entertaining clients, putting the finishing touches on a major deal, hosting a meeting, or socializing with friends and family, Sobeys Stadium suites provide convenience, comfort, and service for your special event. Please be advised that these suites are available on a limited basis and prices vary by suite and event.

For more information on Sobeys Stadium suites, please contact info@liveatthebowl.com

The Bowl at Sobeys Stadium offers a wide range of event modes capable of accommodating any event, both for public and private occasions. The Stadiums Event Programming team can help you execute your special event, for more information please contact info@liveatthebowl.com

All of us at The Bowl at Sobeys Stadium want your experience to be highly entertaining and memorable. Each individual plays a key role in making the experience enjoyable for everyone. We want you to have fun and be safe while you are here. We also want you to leave happy and looking forward to coming back! With this in mind, all ticket holders are expected to comply with the following Code of Conduct.

• Shirts and footwear must be worn at all times.

• Clothing and accessories with improper, inappropriate or offensive messages or images are prohibited.

• The use of foul, abusive, offensive or inappropriate language or gestures and inappropriate behaviour that creates a disruptive atmosphere for other guests are prohibited.

• Access to the stage is prohibited.

• Alcoholic beverages must be consumed legally and responsibly. 

• Ticket holders must show their ticket upon request and only sit in their designated seat, where applicable.

• Ticket holders must follow instructions from Sobeys Stadium staff regarding event operations and emergency procedures.

• Sobeys Stadium is a smoke-free venue. Refrain from smoking or vaping.

• Do not demonstrate or advocate for a particular political cause in any way.

Ticket holders who do not comply with the Code of Conduct are subject to expulsion without a refund and possible arrest and may be prohibited from attending future events at Sobeys Stadium.